Return Policy

Returns 

Our return policy is 30 Days. Unfortunately we can’t offer you an exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you need to return it, send us an email at themadlincustomercare@gmail.com and send your item to:

THE MADLIN BOUTIQUE

ATTN: Returns

15 E 2nd St

Chillicothe, OH 45601

 

To complete your return, we require a receipt or proof of purchase. 

 

Refunds

Refunds are accepted within 7 days of delivery. Items must be unworn. Our sales associates may approve or deny a return if there is suspect that an item has been worn.  If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

 

Shipping

Our products are shipped within 2-3 Days using the following carriers: For returns, please mail them to 15 E 2nd St, Chillicothe OH United States 45601. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.