Shipping & More Info
When will my order ship?
Once your order is successfully submitted, our amazing team works hard to get your order packed and ready to ship to you within 1-2 business day. Once our mail carriers pick up your order, you should expect your order with 1-4 additional business days.
Pick Up In-Store
When can I pick up my order?
We need 1 business day to process to complete your order, you will be notified via email once your order is ready for pickup!
I accidentally selected "Pickup In-Store". Can I change this to ship to my address?
Please contact our customer service as soon as possible to make changes to your order. You can contact us via email at: firstname.lastname@example.org or call us at 740-000-0000. We'll do our best to make sure your order is perfect at the time of pick up.
How long does it take to process my return?
Once the delivery man drops off your return at our boutique, your return will be processed within 3-5 business days. A gift card will be issued via email to the address used in place of the original order or a refund will be processed on the original form of payment.
Can I return or exchange items that were purchased on sale?
All sale items are final sale and can not be returned. Although it's a bummer, at least you got a steal on fabulous merchandise!
I returned an item and have not received my gift card code yet! What do I do?
If you have not received an email with your gift card code 5-7 business days after we have received it here, please email: email@example.com or call us at 740-000-0000. Keep in mind that sometimes the email may filter into your junk or spam folder so if you haven't heard back from an email within 48 hours please call us.
I’m in love with something that’s out of stock in my size! What can I do?
There is nothing more devastating then falling in love with a piece and it being out of stock in your size. Simply call or email us regarding the special item and we will try our best to further assist.
Do you have gift cards?
We sure do. Gift cards are available to purchase in store only.
Do you have any physical store locations?
Yes, not only are we here to assist you with our online option and make shopping from your couch or car a reality, but we you can also visit our beautiful storefront in downtown Chillicothe, OH. Our address is 15 E 2nd St Chillicothe,OH 45601.